Are these the final prices?
Yes. They are the list prices of our plan catalogue, the same numbers our billing uses. Enterprise CMS and Commerce Enterprise are annual agreements that start from the price shown; tell us what you need and we'll prepare one.
Is there a minimum term?
Monthly plans run month to month. Pay yearly and you save up to 19%. Enterprise plans are annual contracts.
Which currency will I be billed in?
Prices are listed in USD, EUR, GBP and TRY. A store in Türkiye is charged in Turkish lira. Everywhere, CIQRA OÜ sells and invoices the plan and you pay by card through Stripe.
Can I change plan or line later?
Yes. Sites and Commerce share one platform and one admin, so changing tier or line never means a migration. Tell us and we move you.
Is there a transaction fee?
With your own payment provider you pay that provider's fees under your own contract. CIQRA Pay, our built-in card payments, is one all-in rate per successful card payment: 3.9% + 30¢ for US businesses, 2.5% + €0.25 for EEA businesses and 2.5% + 20p for UK businesses (standard domestic cards; Apple Pay and Google Pay are priced as cards). International cards and currency conversion cost more — every rate is at support.ciqra.com/payments/how-ciqra-pay-works/.
What do the AI credits cover?
Each plan includes a monthly allowance of AI credits, spent by writing, translation, images and the copilot. Semantic search and the visitor assistant, from Site Pro and Shop Advanced, spend the same credits. The comparison shows how many credits each plan has. Each feature shows its cost before it runs, and AI stops at your allowance instead of charging more.
Which plans include the AI copilot?
Every plan includes the AI copilot. It proposes changes, applies them only with your approval and can undo them, and it draws on your plan's monthly AI credits. On Site, Site Pro, Shop and Shop Advanced, the AI Copilot add-on adds 15,000 credits a month.
Are domains and hosting included?
Hosting, bandwidth and SSL are part of every plan. You connect domains you own, up to your plan's limit, and we handle the certificates. Registering a new domain is not included.
Where is my data stored?
In Microsoft Azure's Germany region, kept apart from every other customer's data by row-level security in the database.
Do you help with migration?
Yes. We move content, products, media and your old URLs with redirects, and can rebuild your design on our theme engine. You review it all on a password-protected preview before go-live.
Do you offer discounts or coupon codes?
Pay yearly and save up to 19%. If a partner or a campaign gave you a code, enter it at checkout when you buy your plan.
What does a quarter in the comparison mean?
It marks a roadmap item, such as Trendyol, e-Fatura or B2B price lists, with the quarter we are aiming for. A roadmap item is never sold as included.
I'm on the old CIQRA. Is there a path for me?
Yes. Existing CIQRA customers move at no migration charge and get dedicated transition terms. Ask us for the details.
Can I buy more AI credits?
Yes. If you use up the monthly allowance you can buy a credit pack: 5,000 credits for $6.99, 25,000 for $26.99, 100,000 for $101.99 (USD list prices; EUR, GBP and TRY have their own prices in our plan catalogue). Nothing is bought automatically; without a pack, AI stops until your next allowance.