Are these the final prices?
Yes. They are the list prices of our plan catalogue, the same numbers our billing uses. Enterprise CMS and Commerce Enterprise are annual agreements that start from the price shown; tell us what you need and we'll prepare one.
Is there a minimum term?
Monthly plans run month to month. Pay yearly and you save up to 19%. Enterprise plans are annual contracts.
Which currency will I be billed in?
EUR in the EU, TRY in Türkiye and USD everywhere else. In Türkiye, invoices are issued in TRY by Reklam5.
Can I change plan or line later?
Yes. Sites and Commerce share one platform and one admin, so changing tier or line never means a migration. Tell us and we move you.
Is there a transaction fee?
With your own payment provider you pay that provider's fees under your own contract. CIQRA Pay, our built-in card payments, is one all-in rate per successful card payment: 3.9% + 30¢ for US businesses, 2.5% + €0.25 for EEA businesses and 2.5% + 20p for UK businesses (standard domestic cards; Apple Pay and Google Pay are priced as cards). International cards and currency conversion cost more — every rate is at support.ciqra.com/payments/how-ciqra-pay-works/.
What do the AI credits cover?
Each plan includes a monthly allowance of AI credits for writing, translation, images, semantic search and assistants; the comparison shows how many. Each feature shows its cost before it runs, and AI stops at your allowance instead of charging more.
Which plans include the AI copilot?
The copilot is part of Enterprise CMS, Shop Premium and Commerce Enterprise. On Site, Site Pro, Shop and Shop Advanced it is available as the AI Copilot add-on.
Are domains and hosting included?
Hosting, bandwidth and SSL are part of every plan. You connect domains you own, up to your plan's limit, and we handle the certificates. Registering a new domain is not included.
Where is my data stored?
In Microsoft Azure's Germany region, kept apart from every other customer's data by row-level security in the database.
Do you help with migration?
Yes. We move content, products, media and your old URLs with redirects, and can rebuild your design on our theme engine. You review it all on a password-protected preview before go-live.
Do you offer discounts or coupon codes?
Pay yearly and save up to 19%. If a partner or a campaign gave you a code, enter it at checkout when you buy your plan.
What does a quarter in the comparison mean?
It marks a roadmap item, such as Trendyol, e-Fatura or B2B price lists, with the quarter we are aiming for. A roadmap item is never sold as included.
I'm on the old CIQRA. Is there a path for me?
Yes. Existing CIQRA customers move at no migration charge and get dedicated transition terms. Ask us for the details.